Contact

*New* Islington Ave Location:

Atlas Machinery Supply Ltd.
871 Islington Ave.
Toronto, ON, Canada
M8Z 4N9

Local: (416) 252-8527 (416-25ATLAS)
Orders E-mail: orders@atlas-machinery.com
General E-mail: info@atlas-machinery.com

Click for a map (opens a new window)


Orginal Queen Street Location:

Atlas Machinery Supply Ltd.
233 Queen Street West
Toronto, ON, Canada
M5V 1Z4

Local: (416) 598-3553
Toll Free: 1-844-22TOOLS (1-844-228-6657)
Orders E-mail: orders@atlas-machinery.com
General E-mail: info@atlas-machinery.com

Click for a map (opens a new window)

Hours of Operation:

Monday - Wednesday: 8am-6pm Eastern Standard Time
Thursday: 8am-7pm
Friday: 8am-5pm
Saturday: 9am-5pm
Sunday: Closed

Visiting the our Queen Street Store
Are you planning on visiting our queen street store?

  • Driving: We have free parking for Atlas customers when they're in the store. It's located in the laneway just south of Queen Street between Duncan and Simcoe, right behind our store.
  • Subway: We are a short block west of Osgoode Subway Station (on the Yonge-University-Spadina line) at Queen and University, on the south side of the street.
  • Streetcar: We are easily accessable via the Queen Street streetcar - #501.

Methods of Payment at the Store

  • Cash
  • Debit card
  • Cheque
  • Money order
  • Visa, MasterCard and American Express
  • Purchase orders (account must be set up prior to purchase. Please contact us for details.)
What we offer
 
Atlas Machinery sells to the public - trades people and professionals, homeowners, artists, hobbyists, etc.

Products include:

  • Woodworking and metalworking machinery
  • Power tools
  • Cordless tools
  • Cutting tools (metal, wood, masonry and stone, plastics, etc.),
  • Abrasives
  • Pneumatic tools and fasteners
  • Hand tools
  • Mechanical tools
  • Clamping and work-holding
  • Precision tools
  • Inspection tools
  • Safety Equipment
  • Tool boxes and pouches

We also sell replacement parts. We can get parts for products made by our vendors (see ourvendor list).

If you're not interested in fixing your own tools, we can take them in for repair by factory authorized repair centers (most repairs include a warranty period).

Note: We are not a hardware store. We do not sell standard fasteners like screws, nails, nuts, bolts, etc. We do not sell materials, adhesives, or paint.

Employment Opportunities
 
Atlas Machinery is always looking for talented individuals who will bring value to our company.  Atlas hires a wide range of full and part-time staff. We encourage you to submit your resume for review by our Hiring Manager. If you or someone you know is knowledgeable or wanting to learn about woodworking, construction, metalworking, business administration, or are an experienced sales person please submit your resume to info@atlas-machinery.com (in the subject line please put ATTN:CAREERS followed by your name)

 

Policies

International Customers

We are capable of shipping products all over the world. For orders placed online, over the phone, or via fax, we can only accept credit card payment for orders shipping to Canada or the Continental United States, Alaska, or Hawaii.

For shipments to locations outside of Canada and the US, payment must be via Money Order in Canadian or US funds (subject to currency exchange rates and fees).

Price Matching

Either before making a purchase, or up to twenty-one days after a purchase, any regular advertised price will be matched with the following conditions:

  • Item must be identical. Same manufacturer, same model number, same type or generation, same accessories or bonus items.
  • Item must be in stock at an authorized branded Canadian dealer, and must be at regular price.
  • Item may not be priced on a time-limited, restricted quantity, liquidation, or clear out basis.
  • For in-store pick up at Atlas Machinery, and for orders shipped within Southern Ontario, item must be available from a local competitor (within 50km of customer) or the price of next-day shipping will be added to the competitor's advertised price.

If the request is made during purchase the price will be adjusted at the cash register. If the match is requested up to twenty-one days after the purchase, the difference will be refunded in the form of payment originally used, or a store credit will be issued.

We reserve the right to revise this policy at any time without prior notice.

Warranty

Virtually all of our tools carry a manufacturer's warranty. For power tools and machinery, the warranty is typically 1 year against manufacturer's defects, and covers the cost of parts and labour. Hand tools, cutting tools, tool accessories, etc. vary by manufacturer. Please contact usfor warranty info on specific products.

Ultimately, we strive for customer satisfaction and are happy to deal with warranty/service issues in a fair and reasonable manner.

Privacy

Atlas Machinery respects your privacy. We will never sell your information or distribute it to anyone without your conscent.

Your online privacy is also our concern. We use SSL encryption technology to protect your information when it is being transmitted through the internet between your computer, and our server.

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

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